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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Knight

March 2, 2026

5  out of  5
rating by James Knight
"Anytime I called to make a payment or to ask questions the staff there was always nice and helpful"
We responded:
"Thank you, James! We’re so glad to hear that our team has been helpful and kind whenever you’ve reached out. We appreciate your support and are always here if you need anything!"
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Shuntelle Mason

February 20, 2026

5  out of  5
rating by Shuntelle Mason
"Julie and the rest of the team offers Excellent, Professional customer service on the phone and in person. I'm glad I switched."
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support! "
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Caroline Shem-Tov

February 19, 2026

5  out of  5
rating by Caroline Shem-Tov
"I recently changed Insurance is from another company to this one, and the rates here are much much better. I’ve had excellent customer service so far with Christie and Julie and I’m really recommend everyone to give them a call."
We responded:
"Thank you for sharing your experience! We're glad to hear that switching to Misty Kern State Farm has saved you money on your car insurance. Christie and Julie are delighted to know they could provide excellent service. We appreciate your recommendation and look forward to continuing to assist you in the future!"
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Vanessa Bush-Caine

February 11, 2026

5  out of  5
rating by Vanessa Bush-Caine
"Ms. Julie Hutson gave me excellent customer support on the State Farm app today. She is also very helpful and knowledge about the State Farm app making sure I had it setup correctly. I really appreciate her service today and always. Thank you Ms. Julie Hutson for the kind customer support!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ms. Julie Hutson provided you with excellent and knowledgeable support on the State Farm app. Ensuring our customers have a smooth experience is very important to us, and we’re glad Julie was able to assist you so effectively. We appreciate your continued trust and look forward to serving you in the future!"
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Koko Kares Academy

February 5, 2026

5  out of  5
rating by Koko Kares Academy
"I just have to take a moment to shout out Misty and her entire staff because their customer service is truly TOP TIER! From day one, Misty has been extremely professional, patient, and very knowledgeable about her craft. You can tell she genuinely cares about her clients and makes sure you understand everything when it comes to your policy. I’ve been with Misty for almost a year now, and honestly it feels so good to have an insurance agent I can trust. Anytime I have concerns, I can literally text her and before the day ends all of my questions are answered. That kind of communication and dedication is rare these days! Misty and her team always go above and beyond, and I will be recommending her to everyone I know. I’m locked in with them for life… I’m NOT leaving! 😭💯👏🏽 If you’re looking for an insurance agent who is responsive, knowledgeable, and truly cares—Misty is the one! 🔥✨"
We responded:
"Thank you so much for your incredibly kind and thoughtful review Toccora! We’re truly honored to have your trust and support. It means the world to me and my team to know that our dedication to providing top-tier service and clear communication is making a positive difference for you. We’re always here to answer your questions and help you feel confident about your coverage. Your recommendation is the highest compliment we could receive, and we look forward to serving you for many years to come. Thanks again for being such a valued part of the Misty Kern State Farm family! "
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Daniel Pearson

October 24, 2025

5  out of  5
rating by Daniel Pearson
"Julie did an incredible job helping me with getting my SafeDriver discount setup."
We responded:
"Thank you for your kind words! I’m glad to hear that Julie provided excellent assistance with setting up your SafeDriver discount. We appreciate your feedback and are always here to help. If you need anything else, please don’t hesitate to reach out."
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Maxine Wilson

October 21, 2025

5  out of  5
rating by Maxine Wilson
"Very pleasant and helpful agency"
We responded:
"Ms. Wilson, we truly appreciate your positive feedback! It’s wonderful to know you found our agency friendly and supportive. Please don’t hesitate to reach out if you need anything else!"
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Arlene DePratter

October 16, 2025

5  out of  5
rating by Arlene DePratter
"Always ready to help"
We responded:
"Mrs. Depratter, thank you for your wonderful feedback! We're always here to assist you whenever you need. Your support means a lot to us!"
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Melinda Tucker Furlan

October 16, 2025

5  out of  5
rating by Melinda Tucker Furlan
"They are always helpful and also helped get good rates with bundling"
We responded:
"Thank you for your kind words! We're glad we could assist you and help secure great rates through bundling. We appreciate your trust and look forward to helping you again in the future!"
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James Flynn (Brice)

October 3, 2025

5  out of  5
rating by James Flynn (Brice)
"Very helpful with a feel of down home customer service. Very patient and willing to help in anyway they can! Highly recommend! Although if I had saw the pictures of the Bulldog and the office staff in Red and Black I would’ve had second thoughts! Go Gators! lol!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you experienced our down-home customer service and found our team patient and helpful. Your recommendation means a lot to us, and we're always here to assist you in any way we can!"
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Richard Wilkens

October 3, 2025

5  out of  5
rating by Richard Wilkens
"Fantastic people who know the area and great rates. Who needs Jake when you have Misty and crew."
We responded:
"Wow, thank you for the awesome shout-out! The Crew works hard to know the area inside and out, and it’s fantastic to hear they made such a great impression. Who needs Jake when you’ve got a team like this, right? We’re so glad you had a fantastic experience and can’t wait to help you again next time!"
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Leah Moore

September 25, 2025

5  out of  5
rating by Leah Moore
"Misty Kern State Farm office is the best. Special shoutout to Kayleigh and Julie for their excellent customer service and going above and beyond to make sure I understood all my options and all the details."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayleigh and Julie provided you with excellent customer service and took the time to ensure you understood all your options and details. Misty Kern State Farm is proud to have such dedicated team members, and your feedback means a lot to us. If you ever need anything else, we're here to help!"
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moses walker

September 23, 2025

5  out of  5
rating by moses walker
"I like to thank Kayleigh for such a wonderful job of helping me understand my policy and taking her time to make sure I understand all of my options she was very professional and she definitely a plus for your company"
We responded:
"Thank you for your thoughtful feedback! We're delighted to hear that Kayleigh provided you with clear explanations and took the time to ensure you understood all of your options. Her professionalism and dedication truly make a difference, and we're proud to have her on our team. We appreciate your kind words and look forward to continuing to serve you!"
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Frederick Zellner

September 17, 2025

5  out of  5
rating by Frederick Zellner
"My experience with the agent Ms. Julie was absolutely amazing, she listens and she's patient, however I would recommend her for a higher position within this company. If I were in business, I would hire Julie myself. This agent is outstanding 👏 👌 🙌"
We responded:
"Thank you so much for your heartfelt review! We’re thrilled to hear that Julie provided you with such an amazing experience through her patience and attentiveness. Your kind words and recommendation mean a lot to us—and to Julie! We’re proud to have her on our team, and we’ll be sure to share your wonderful feedback with her. Thank you again for choosing us!"
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Jayden Joseph

September 11, 2025

5  out of  5
rating by Jayden Joseph
"The people are great! Very kind and easy to ask questions, service is quick and phone is always answered on the first ring."
We responded:
"Thank you for your kind words! We’re delighted to hear that our team has been helpful, responsive, and easy to reach. Providing quick and friendly service is our top priority, and your feedback means a lot to us. Please don’t hesitate to reach out if you need anything else!"
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Matthew Dobbs

September 2, 2025

5  out of  5
rating by Matthew Dobbs
"We have been very pleased with both our home owners and auto policies. We were involved in a finder binder and the girls at Misty Kern State Farm were awesome. I would definitely RECOMMEND to anyone looking for any type of insurance."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve been pleased with your home and auto policies, and that our team at Misty Kern State Farm was able to provide excellent support during your claim process. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
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Leshan Lane

August 22, 2025

5  out of  5
rating by Leshan Lane
"The receptionist is the best, the one that always answers the phone providing 5 STAR customer service. She is exceptional at listening, providing very accurate information and following up doing what she said she would do. She knows who she is, and I hope she's rewarded for the exceptional customer service experience she provides. I couldn't regularly get in touch with the State Farm claims department following my accident but she did and relayed the information to me. Forever grateful to this very important dedication employee that went over and beyond to assist me and calmed my nerves. THANKS again Mr. Lane."
We responded:
"Thank you so much for your heartfelt review! We’re incredibly proud to have such a dedicated and compassionate receptionist like Julie on our team. It’s wonderful to hear how her exceptional customer service, attentiveness, and follow-through made such a positive difference during a stressful time. We’ll be sure to recognize her for going above and beyond to support you. Your kind words mean a lot to us, and we’re grateful for the opportunity to assist you. Thank you again for sharing your experience!"
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Lorraine GERMANY

August 21, 2025

5  out of  5
rating by Lorraine GERMANY
"Always the best customer service no matter what my concerns are. Anytime I may have questions or concerns everyone patiently listens and show empathy which makes me put my worries to rest. This is the BEST Agency of all times. Great team spirit and leadership with integrity. #1 yes ! Also Your office building is in a league also by themselves. Top of the line ✅"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that our team consistently provides the attentive and empathetic service you deserve. Your kind words about our leadership, team spirit, and office truly mean a lot to us. It’s our mission to make every interaction a positive experience, and your feedback reassures us that we’re on the right track. We truly appreciate your support and look forward to continuing to serve you with excellence!"
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Nick LaMontanaro

August 15, 2025

5  out of  5
rating by Nick LaMontanaro
"Very helpful and accommodating with any questions or issues that have arisen. Appreciate their swift and friendly support"
We responded:
"Thank you so much for your positive review! We're thrilled to hear that Justin provided you with excellent service while helping you with your new auto policy. It's great to know that he was able to give you quick responses and clearly outline the options available. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Mizzez Aiesha

August 15, 2025

5  out of  5
rating by Mizzez Aiesha
"I really love the friendliness I have been met with. What really stands out for me is that they are constantly reaching out to make sure that you are comfortable and understand your policy. They don't just take your money and they're never heard from again. Also, I love that I am dealing with the SAME individuals and not a different person every time."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that our team’s friendliness and ongoing communication have made such a positive impact on your experience. Building lasting relationships and ensuring you fully understand your policy is very important to us. We’re glad you appreciate working with the same dedicated individuals each time—that consistency helps us provide the best service possible. We truly value your trust and look forward to continuing to support you!"
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Dan with Comcast Business

August 1, 2025

5  out of  5
rating by Dan with Comcast Business
"Misty will find you whats best for you. Dedicated professional. Awesome to work with! Great Agent!"
We responded:
"Thank you for your wonderful review! I'm glad to hear that my dedication and professionalism made your experience awesome. It’s our goal to find the best solutions tailored just for you. I appreciate your kind words and look forward to continuing to serve you!"
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CYNTHIA WHITMAN

July 29, 2025

5  out of  5
rating by CYNTHIA WHITMAN
"Oh my goodness. I am so grateful for Julie and Kayleigh. Our insurance with another big company has steadily increased and we could never understand the bill. Not only did these ladies work to decrease our cost (which I hope doesn’t increase like the other) but they also went the xtra mile to walk us through. Thank you so much Kayleigh and Julie."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Julie and Kayleigh were able to help lower your insurance costs and make everything clear along the way. Going the extra mile for our clients is what we strive for, and your appreciation means a lot to us. We’re grateful to have you with us and look forward to continuing to serve your vehicle insurance needs!"
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Eric Parker

July 22, 2025

5  out of  5
rating by Eric Parker
"Words could never begin to do Misty and her team justice! Insurance is one of those necessary evils, I mean expenses, in life. Often it feels like they just take your money and that’s it, unless you’re in an accident. With Misty and her team you get the peace of mind that comes with being able to speak with them like normal people instead of it just being a sterile business transaction. It’s hard to explain but you can just tell she truly cares about you as a person and not just a client; and today that’s hard to find. Bottom line is I couldn’t recommend her enough and wish there were more that took such an approach to business. I recently was made aware that she’s also an investment advisor and you can bet that as soon as I get a chance I’ll be sitting down with her so she can look over my portfolio and see where any improvements in my current strategy can be made. You’ve earned a customer for life!!!"
We responded:
"Thank you so much for your heartfelt and thoughtful review! We truly appreciate you recognizing the personal care and genuine commitment Misty and her team bring to every client relationship. Insurance can definitely feel transactional at times, so it means a lot to us that you feel valued and supported beyond just the policy. We’re also excited to hear about your interest in Misty’s investment advisory services and look forward to helping you with your portfolio when the time is right. Your trust and loyalty mean everything to us — we’re honored to have you as a customer for life!"
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lavenia patterson

July 22, 2025

5  out of  5
rating by lavenia patterson
"State Farm is Amazing misty Kern"
We responded:
"hank you for your wonderful feedback! We’re so glad to hear that you think State Farm is amazing. We appreciate your support and look forward to continuing to serve you!"
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CHRISTEN WILBORN

July 18, 2025

5  out of  5
rating by CHRISTEN WILBORN
"Always helpful goes above and beyond! Very friendly"
We responded:
"Thank you for your kind words! We’re delighted to hear that our team’s friendly and helpful service has made a difference. Going above and beyond for our clients is what we strive for every day. We truly appreciate your support!"