Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Daugherty

Laura Daugherty

November 25, 2024

5  out of  5
rating by Laura Daugherty
"I generally hate talking "adult" stuff like insurance coverage, but after sitting down with Misty I feel its much easier to do. I wasn't sure what to expect (other then more $$) but Misty gave me the facts and explained what would be most important to me. I am absolutely confident with her and her team standing by me. Thank you Misty!"
We responded:
"Thank you so much for your kind words, Laura! We're thrilled to hear that our team here at Misty Kern State Farm made the process of discussing insurance easy and stress-free for you. Helping our customers feel confident and informed is always our top priority. We're glad to have you as part of our State Farm family, and we're here whenever you need us. Thank you for trusting us with your insurance needs!"
Profile photo of Tony Rubine

Tony Rubine

November 22, 2024

5  out of  5
rating by Tony Rubine
"Shawn Pitzer and the team at Misty Kern are the best around. They answer the phone, respond promptly to emails and saved me some money. Can’t say enough good things about this office."
We responded:
"Thank you so much, Tony! We’re thrilled to hear about your positive insurance experience with Shawn and our State Farm team here at Misty Kern. Providing excellent service and saving you money is what we’re all about. We truly appreciate your kind words and look forward to continuing to assist you!"
Profile photo of Reina Garrison

Reina Garrison

November 7, 2024

5  out of  5
rating by Reina Garrison
"This office has been a pleasure to do business with. The rates are comparable or under other companies and its conveniently located near my home. Communications are professional, friendly and helpful. My representative has been Julie Hutson for quite some time and no matter what my question or dilemma is she handles it with care and professionalism.Thank you!"
We responded:
"We are so happy to hear this! Thanks for the review."
Profile photo of Dale Shadron

Dale Shadron

November 7, 2024

5  out of  5
rating by Dale Shadron
"I have been a customer with SF for a few years now, Miss Julie who I go to with any questions goes above and beyond to assist me, I am very fortunate to have her there and can honestly say very happy to be a customer of SF. Thank you!"
We responded:
"We are so happy to hear this. Julie is a Rockstar! Thank you for the review!"
Profile photo of Starr Hardney

Starr Hardney

October 22, 2024

5  out of  5
rating by Starr Hardney
"Great customer service."
We responded:
"Thank you so much for the kind words, Starr! We look forward to serving you & all of your insurance needs for many years to come!"
Profile photo of Debbie Barber

Debbie Barber

October 2, 2024

5  out of  5
rating by Debbie Barber
"I filed a claim with State Farm for damage from Hurricane Helene using online system. Misty Kern’s office reached out quickly. I called the office for help uploading info. Julie answered the phone and was polite and helpful. All my questions were answered. Thanks for the support during this tough time."
We responded:
"We are so happy we were able to help you. Please reach out to us if you need anything else. "
Profile photo of Mad Mel

Mad Mel

June 25, 2024

5  out of  5
rating by Mad Mel
"Misty Kern and Julie are a fantastic team of get it done and get it right kind of folks. Some people tell you they are going to call you and they don't - This team does. They backstop each other really well. A credit to State Farm for sure. I felt like they cared every step of the way to solving our problems. Thanks State Farm for hiring folks like them."
We responded:
"We take pride in what we do! Thank you for noticing Mel. "
Profile photo of Alesia Spaulding

Alesia Spaulding

May 31, 2024

5  out of  5
rating by Alesia Spaulding
"Very beautiful atmosphere in the building the staff was awesome but Miss Misty Kern was phenomenal very professional, beautiful spirit very caring about her customers which I love to say about Miss Julie very professional very sweet attitude very professional thank God for the both of them Anyone that does not have insurance I would be glad to highly recommend this office."
We responded:
"Hey Alesia! Thank you so much for the kind words about your insurance experience with us here at Misty Kern State Farm. Our whole team really appreciates the support!"
Profile photo of Lee Woody

Lee Woody

May 1, 2024

5  out of  5
rating by Lee Woody
"Great customer service, excellent follow up and response time. Christie was extremely helpful getting us transferred to Georgia and was able to answer all my questions. Great people, great company."
We responded:
"What a kind review. We are so happy Christie was able to take care of you. Please let us know if you need anything in the future."
Profile photo of Angela Graham (DisIntegratedLife)

Angela Graham (DisIntegratedLife)

April 11, 2024

5  out of  5
rating by Angela Graham (DisIntegratedLife)
"Very helpful, returned calls same day. State Farm was my cheapest option for good coverage by far."
We responded:
"We are so happy that we were able to assist you. "
Profile photo of Trip Reeves

Trip Reeves

March 27, 2024

5  out of  5
rating by Trip Reeves
"Angel has always taken care of me. If I ever had any problems she would take care of them instantly."
We responded:
"We are pleased to hear that Angel was able to take care of you in a timely manner."
Profile photo of Angel Conway

Angel Conway

March 26, 2024

5  out of  5
rating by Angel Conway
"Great service! Super helpful!!"
We responded:
"Thank you for your review! We are so happy that you enjoyed doing business with us!"
Profile photo of Holly Foreman

Holly Foreman

March 12, 2024

5  out of  5
rating by Holly Foreman
"Going to this insurance company with the people that worked with me was very personal they walk you through questions you have and treat you more like a friend of the family more than just a client ! I am sending anyone I know to this specific insurance group !!!! Misty kern and her staff are exceptional in the customer service area !!!!! Thanks y’all look forward to keeping my business at this establishment!! Car , house , and soon life insurance! P.s Angel was an angel 😇!!!! My personal rep."
We responded:
"Thank you, Holly, for your kind review! We are so happy that we could help with your insurance needs. We are so glad to have Angel on our team and ready to help!"
Profile photo of Evelynn Moore

Evelynn Moore

March 12, 2024

5  out of  5
rating by Evelynn Moore
"Very pleased with the service will continue to use State Farm !"
We responded:
"Thank you Evelynn! We hope to continue doing business for all of your insurance needs!"
Profile photo of Janice Chamberlain

Janice Chamberlain

February 7, 2024

5  out of  5
rating by Janice Chamberlain
"Knowledgeable and friendly staff. Easy to work with and they are on the job."
We responded:
"Thank you so much for letting us help with your insurance needs. We look forward to continuing to help you! "
Profile photo of rickkiacollins14

rickkiacollins14

January 29, 2024

5  out of  5
rating by rickkiacollins14
"Major shoutout to Julie. This lady is freaking amazing!!! She really makes this company stand out over the rest. I was involved in YET another accident NOT AT FAULT! She went above and beyond doing whatever she could for me. I really appreciate her. 🫶🏾🫶🏾🫶🏾🫶🏾 and thank you so much for making this process so easy! Statefarm has definitely treated us like family!!!!"
We responded:
"We are so glad that you had great experience during such a trying time! Julie has been so happy to help and we are so proud of her for making you feel apart of our family! "
Profile photo of Alpha Omega

Alpha Omega

January 19, 2024

5  out of  5
rating by Alpha Omega
"Great agency went thru mrs angel to get renters insurance and didn’t really understand it and mrs Angel really helped me out to understand and get the best bang for my Buck"
We responded:
"We are so glad that Angel was able to help with your renters insurance needs! Thank you for your kind review! We cannot wait to continue doing business with you!"
Profile photo of Eric Tucker

Eric Tucker

January 17, 2024

5  out of  5
rating by Eric Tucker
"Excellent service. Excellent pricing for insurance and an excellent company backing the agent. Just excellence all the way around from phone calls to emails. Best customer service around without a doubt."
We responded:
"Thank you for your review, Eric! We are so happy that you were happy with our services! "
Profile photo of Tony Chelewski

Tony Chelewski

December 22, 2023

5  out of  5
rating by Tony Chelewski
"Thanks to Julie I a good insurance company. Miss Alyssa was a great help. Thanks for the great service and support"
We responded:
"Thank you so much for your review, Tony! We were so happy to help you with your homeowner and auto insurance and can't wait to see your future! Happy Holidays!"
Profile photo of KIm Gray

KIm Gray

November 30, 2023

5  out of  5
rating by KIm Gray
"This office has an incredible team who is always willing to help and go beyond to explain things to you and make sure you have the correct coverage that you need. Whether it be home , vehicle or life insurance. They answer all questions ! Everyone is so kind and helpful and you always feel welcome. I’m so very happy to call Misty and her entire team my 5star insurance team! I would recommend them to anyone and everyone. Kim Gray"
We responded:
"Thank you so much for your kind words, Kim! We appreciate your business and are so glad that you feel comfortable with our team. We look forward to years to come!"
Profile photo of Jenna Chambers

Jenna Chambers

November 21, 2023

5  out of  5
rating by Jenna Chambers
"Alyssa was quick to get me a quote and the prices couldn’t compare to other places! The whole process was simple and quick."
We responded:
"Thanks Jenna! Our team cannot wait to continue helping with all of your needs as you transition through life! We’re so proud of you for your new home and career! "
Profile photo of Cheyenne Miller

Cheyenne Miller

November 20, 2023

5  out of  5
rating by Cheyenne Miller
"Super thankful for Misty! Misty sat down and explained everything and made sure I had the insurance coverage I need!"
We responded:
"Thank you for giving us your time, Cheyenne! We love to educate our customers and we are glad that you feel confident in our services. Hope you have a happy holiday season!"
Profile photo of Francis Bennett

Francis Bennett

November 19, 2023

5  out of  5
rating by Francis Bennett
"I have enjoyed having auto insurance with Misty Kerns’s office the past few months. Alyssa has been very kind and helpful. Hope to continue using this insurance company for years!"
We responded:
"We are so glad you are enjoying our office. Alyssa has been a great asset for the office. Thank you for your kind words and trust in us!"
Profile photo of Freddie Cole

Freddie Cole

November 19, 2023

5  out of  5
rating by Freddie Cole
"alyssa was great. look forward to doing insurance business at misty kern’s office."
We responded:
"Thank you so much! We are so glad you enjoyed working with Alyssa! Our team can't wait to continue business with you! "
Profile photo of Coastal Remove-All

Coastal Remove-All

November 19, 2023

5  out of  5
rating by Coastal Remove-All
"I went to Misty Kern State Farm due to location ease and was very impressed by the office and the customer service! Christie definitely made my day better. While we weren’t able to do everything needed at this time, they for sure have my business in the future. Definitely will recommend them to friends!"
We responded:
"Thank you for your review! Christie is great at brightening peoples day, even when the news isn’t the best. We cannot wait for your future plans and our future business together! Thank you for your recommendation"